Retail Associate

At Three we’re used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking, you can’t stagnate in this job, and you’ll be part of a charming bunch of people that will become lifelong friends. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you’ll get to build strong relationships with customers and colleagues alike. Since we set foot in Ireland, we’ve done things differently Investing in infrastructure, we built a network that now connects 2.2 million customers nationwide, carrying more data than all our competitors combined. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Retail Sales Associate Confident and personable, with a real passion for customer service, you’ll happily go to phenomenal lengths to deliver the best retail experience possible, while working hard to drive sales and exceed targets. You’ll need to be brilliant at building relationships with customers, identifying their needs and expertly matching them to our products and services. You’ll be hungry to hit sales targets and to play a supportive and encouraging part in the team around you. Positive and motivated, you’ll always be looking for ways we can improve and for ways to improve yourself. Previous retail sales experience is necessary and, of course, a love of the products we sell essential. What else will the role involve? Make our customers feel phenomenal Taking ownership of customer issues, using your problem solving skills to take care of them in a patient and professional manner until resolve Embody a better connected life in person and engage with customers to tell a story about our product range, not just a tech spec

Driving Sales Engage with our customers to match them to the appropriate products and services in an approachable, personable manner when closing sales, while also promoting our smaller products and services through cross-selling and upselling

Work as part of team Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targets Work closely with your colleagues, celebrating success within your team Liaise with the wider business such as; customer care, the business team, and the credit approval team to provide prompt solutions to our customers

Go beyond the expected Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services

Appreciate each other Ensure store standards are met by replenishing stock, reorganising displays in line with planograms, and maintaining the cleanliness and positive reputation of the store Have an appreciation and understanding for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP (retail loss prevention) policies and processes to show support for your store manager during store audits Support your store manager with all RLP policies and processes to demonstrate support for store audits

Skills and experience Previous experience in a retail, sales or customer-service based role. Flexibility around working hours including evenings and weekends Keen interest in technology and lifestyle product range Ability to engage with colleagues and customers with excellent communication skills You are a team player. You will work with colleagues to support, motivate and encourage each other to succeed and achieve goals. Self-motivated, patient and personable individual Strong attention to detail Ability to anticipate needs and take initiative Proven ability to build and maintain strong working relationships Proactive with a "Can Do" attitude. Ability to influence people

What we offer Competitive salary and Commission/Reward structure 25 days leave each year Health insurance options, pension contribution, dental cover and more. Smartphone with a generous employee plan. Three Ireland is proud to be an equal opportunities employer. We are committed to equal employment and growing a diverse workforce. We embrace those of any race, colour, gender identity, age, ancestry, religion, disability, sex, marital status, national origin, citizenship, or sexual orientation; and we want our teams to reflect this!